What You'll Do:

The Director, Clinical Services is a highly visible and mission-critical leadership role responsible for shaping the clinical strategy, culture, and care experience for our new center. In partnership with the VP, Clinical Operations, the Director of Clinical Services provides visionary leadership and operational excellence across all aspects of clinical care delivery. This role ensures every individual receives safe, timely, recovery-oriented treatment while fostering a culture of accountability, professional growth, and continuous improvement. The Director will also ensure clinical documentation integrity to support successful reimbursement and financial health, while building and sustaining a high-performing multidisciplinary team that collaborates seamlessly with operational partners to support both immediate needs and long-term success of the center.

• Leads all aspects of the clinical interdisciplinary team in the planning, development, and implementation of clinical operations that deliver care that is individual-centered, timely, safe, effective, efficient, equitable, and recovery-oriented.   
• Establishes and models a culture of continuous clinical excellence, performance improvement and professional growth.  Sets standard for providing timely and consistent feedback to promote positive behaviors and address areas of growth.   
• • Partners with Medical Leadership to ensure high quality and consistent clinical service delivery excellence across all clinical disciplines. Thinks creatively toward the development of clinical programming and establishment of program goals, as well as identifying clinical opportunities to improve revenue through billing processes.    
  • In conjunction with the VP of Clinical Operations, manages fiscal aspects of clinical service delivery at facility through monthly budget reviews of revenue and expense analysis to determine potential variances and adjust as needed. Participates in the development of a fiscally responsible budget to ensure profitable operation of the facility.    
  • Is responsible for the identification, management, and measurement of all aspects of clinical quality related to service delivery in the facility.  
  • Oversee Quality Assurance/Performance Improvement activities.  Ensures that internal performance goals are set and reviewed and that these goals support the overall corporate mission and values while also being responsive to local community needs. Responds to MCOs and other external deliverables with timely and accurate data.  
  • Works in close collaboration with compliance staff to ensure that clinical services, documentation, training, and supervision meet regulatory requirements.  
  • Actively participates in program compliance monitoring and works with appropriate departments to ensure both quality and clinical compliance standards are met.  
  • Provides necessary clinical supervision for staff.  
  • Performs all other duties as assigned.  

   

What You'll Bring:

• ​​Bachelor’s degree in behavioral health, social services​ 
• Independent clinical licensure in Virgina State as a LMHP. This category includes psychiatrists (D.O. or M.D.), Clinical Psychologists (Psy.D. or Ph.D.),  Clinical Social Workers (MSW or MSSW, LICSW, LCSW, Marriage and Family Therapists (LMFT), Psychiatric Nurses (RN, LNP, MHNP, NPP), ), Professional Counselors (LPC), and pharmacists 
• 7 years of clinical behavioral health operations experience 
• ​​5 years of progressive leadership experience  
• ​Experience or responsibility in managing P&L  
• ​​Experience leading large behavioral health teams - with multiple service lines, and large clinical teams in a high acuity 24-hour facility environment 
• ​Must be able to perform Safe Clinch restraint techniques​​ 
• Must be able to obtain a state of Virginia Fingerprint Clearance card 
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check 
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations – Central Registry Search 

It Would Be Great if You Had:

• ​​​Master’s degree in Healthcare Administration, Social Services, or Nursing 
• ​10 years of clinical, crisis operations, or relevant experience 
• 5 years of progressive leadership experience including P&L responsibility
• Advanced licensure in Nursing or Behavioral Health
• Experience in emergency behavioral health including policies, procedures, and regulatory expectations

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

#INDWB

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.