What You'll Do:

The Recovery Support Specialist (for Post Crisis Services) provides patients with the natural supports proven instrumental in maintaining a strong and successful recovery while demonstrating a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. Works in conjunction with multiple disciplines to meet patient’s treatment and recovery needs.

• This role involves providing excellent customer service via the phone.  Including daily follow-up calls to patients after crisis care to ensure they are supported in their recovery and are successful within their treatment with the post-Crisis team.  This position also provides appointment reminder calls.
• Provides education on overcoming social determinates.
• Employee serves as an educational resource for potential clients/patients actively receiving treatment at a hospital and/or long-term care facility.
• Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure.
• Demonstrates knowledge of community resources to help meet patient’s unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally.
• Works cohesively with Multi-Discipline Team through all aspects of patient’s treatment and recovery.
• Documents all encounters with individuals in the Electronic Health Record (EHR).
• Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as a patient advocate and support resource throughout the treatment process.
• Builds therapeutic alliances and exercising trauma informed care.
• Performs all other duties as assigned.

#peerspecialist #recoveryspecialist #behavioralhealth #mentalhealth #crisis

What You'll Bring:

• High School Diploma, GED or equivalent
• At least 6 months of personal recovery
• Peer Support Certification from a certified Peer Support Employment Training Program (PSETP)
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It would be nice if you had:

• 1-year Behavioral Health/Substance Use Treatment or GMH Recovery experience
• Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing
• Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language
• Completion of specialized peer certifications (WHAM, ASIST, etc.)
• Bilingual in Spanish
• Experience using EHR

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support

Connections Health Solutions is proud to be a Second Chance employer.

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.