What You'll Do:

The Facility Safety and Security Coordinator is responsible for maintaining a safe and secure environment for all individuals, staff, and visitors. This role provides professional front-line security presence at facility entrances, welcomes and greets guests with warmth and respect, ensures adherence to safety protocols, and responds to incidents calmly and effectively. While the primary focus is on security functions, the Coordinator also brings the perspective of lived experience in recovery, using empathy and understanding to support a trauma-informed, recovery-oriented environment. 

• Monitor entrances, exits, and facility grounds to ensure compliance with safety procedures. 
• Support efforts to reduce the need for seclusion or restraint by building rapport and trust. 
• Share lived recovery experience, when appropriate, to provide encouragement and inspire hope. 
• Foster therapeutic alliances by modeling respect, dignity, and recovery-oriented behavior. 
• Attend trainings, maintain required certifications, and participate in safety/security drills. 
• Safely and effectively perform Safe Clinch patient restraint techniques, ensuring the safety and dignity of individuals and staff. 
• Assist in crisis situations with calm, clear communication and peer-based support. 
• Use trauma-informed, non-coercive interventions to de-escalate individuals in distress. 
• Ensure adherence to facility policies regarding visitor access, contraband, and security screenings. 
• Document all incidents accurately and completely in incident reports and electronic systems. 
• Respond promptly and effectively to emergencies, incidents, or disturbances. 
• Conduct regular patrols of interior and exterior areas to maintain a secure environment. 
• Warmly welcome and greet individuals, staff, and visitors while fostering a safe and respectful environment.  
• Perform other duties as assigned to support the mission of providing a safe, recovery-oriented environment. 

What You'll Bring:

• High School Diploma or Equivalent
• Must be able to perform Safe Clinch patient restraint techniques in alignment with facility policies and training standards. 
• Lived experience of recovery from mental health and/or substance use challenges 
• Strong interpersonal and communication skills. 
• Ability to remain calm and effective in high-stress or emergency situations.
• Prior experience in security, law enforcement, military, or behavioral health setting
• Commitment to trauma-informed practices and recovery principles.
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.
• Arizona Level 1 Fingerprint Clearance Card required.

It would be great if you had:

• Training in crisis intervention, de-escalation, or related security certifications

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

Connections Health Solutions is proud to be a Second Chance employer.

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.