What You'll Do:

The Growth Operations Manager drives the efficiency and effectiveness of the business development (BD) function by managing key systems, reporting, and processes. This role supports the Directors of Business Development by ensuring high-quality data capture, visibility into pipeline performance, and consistency across team workflows. The position reports directly to the Chief Growth and Development Officer and plays a critical role in enabling the BD team to execute on growth strategies successfully. 

• Own and maintain CRM and pipeline tracking systems (e.g., Salesforce), ensuring data quality, visibility, and ease of use for the BD team. 

• Track and report on BD performance metrics, pipeline health, and strategic initiatives for the Chief Growth and Development Officer and Directors of Business Development. 

• Develop and maintain standard operating procedures (SOPs) that bring consistency and clarity to BD team workflows.

• Support the Directors of Business Development in weekly, monthly, and quarterly BD meetings by building agendas, tracking action items, and ensuring timely follow-up on deliverables. 

• Identify process gaps and implement improvements to strengthen how we pursue, track, and close opportunities.

• Assist with the preparation and submission of proposals and compliance materials in coordination with BD leadership. 

• Develop dashboards and materials to communicate BD progress to senior leadership.

• Coordinate across departments (e.g., Marketing, Finance, Legal, Operations) to support the execution of BD initiatives. 

• Performs all other duties as assigned.

What You'll Bring:

• Bachelor's degree in Business, Marketing, Communications, Operations, or a related field; equivalent experience may be considered.

• Proficiency with CRM systems (e.g., Salesforce) and pipeline management tools. 

• Strong analytical and reporting skills; ability to turn data into actionable insights. 

• Excellent organizational and project management abilities. 

• Clear, professional communication skills (written and verbal). 

• Ability to work independently and collaboratively across teams. 

• Experience developing SOPs, dashboards, and executive-ready materials preferred. 

• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.

It would be great if you had:

• Experience working in a healthcare setting

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.