What You'll Do:

The Manager, Administrative Services ensures that administrative services are provided in a manner consistent with policies and procedures, regulatory guidelines, and contractual requirements.

• Assists with orientation of new staff and agency staff to network policies, procedures, and standards.
• Provides a departmental orientation that is specific to the functions of the department and the job responsibilities of the staff member. Ensures that all required orientation paperwork is completed, and skills are competency validated.
• Serves as a role model and mentor, providing education and leadership development to assigned staff.
• Actively participates in performance improvement activities for supervised departments per requirements of accreditation, licensure, funding, and administration. Represents the organization in meetings and/or presentations with regulatory entities or external stakeholders as necessary.
• Ensures the timely, accurate submission of RBHA deliverables associated with the administrative services team.
• Participates in the recruitment, interviewing, and hiring of new staff members.
• Supports timely and accurate submission of contract deliverables associated with the administrative services team.
• Ensures the accurate and complete documentation of individual’s demographic and financial information in appropriate medical records and/or financial applications.
• Supports Financial Eligibility Specialist in timely filing of health insurance benefits through Medicaid, Medicare, and Federal Marketplace.
• Develops and maintains collegial working relationships with support departments including Finance and HR as well as the clinical delivery teams.
• Oversees the involuntary admission processes and provides documentation as required.
• Performs all other duties as assigned.

What You'll Bring:

• High School Diploma or equivalent
• 5 years of experience in healthcare business/financial operations
• 3 years of experience supervising employees
• Experience with behavior health and/or hospital operations and regulatory requirements
• Computer experience with demonstrated proficiency in Microsoft Office applications and Electronic Health Records (EHR) or financial/billing applications
• Must be able to perform Safe Clinch restraint techniques
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Must be able to obtain a State of Virginia Fingerprint Clearance Card

It would be great if you had:

• Associate’s or Bachelor’s degree in relevant social services

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan 

Connections Health Solutions is proud to be a Second Chance Employer.

#INDWB

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.