We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

What You'll Do:

The Business Development Director is a strategic leader in the Business Development department responsible for driving new market development and business expansion via diligence, sound strategy, community engagement, proposal preparation, negotiation, and contracting. This role is an instrumental part of furthering Connections’ mission to expand access to urgent psychiatric care across the nation.  

The Business Development Director will work closely with the broad Growth and Development department leadership (Implementation, Marketing, Government Affairs), as well as including Finance, Clinical, Operations, Legal, Revenue Cycle Management, etc.

• Develops and manages a sales pipeline of diverse external stakeholders (e.g., payer, county/government, hospital, Certified Community Behavioral Health Clinics, etc.) to secure expansion for innovative urgent psychiatric care model.
• Effectively and efficiently prioritizes quantitative and qualitative research efforts to evaluate new market opportunities. Shapes strategy based on sound interpretation of available data on regulatory, reimbursement, and network considerations.
• Executes all aspects of customer lifecycle from sourcing to contract execution to secure expansion opportunities. Proactively seeks to navigate to ‘yes’ when faced with barriers.
• Establishes trusted relationships within local markets serving as the face of Connections across stakeholders.
• Prepares for and leads customer pitch and proposal discussions. Proactively performs diligence activities related to customer asks and business capabilities.
• Leads response to public procurements, managing request-for-proposal writers and internal team on bid strategy.
• Develops negotiation strategy and deal structure with multiple customers, collaborating closely with Finance.
• Negotiates contracts, including value-based deals with payers to capitalize on Connections’ unique care model.
• Leads growth and strategy projects end-to-end, including developing the plan and process for aligning internal stakeholders, coordinating internal resources staffed to projects.
• Provides feedback and collaborates on product evolution with Clinical, Operations, Compliance, and Finance to meet customer needs and advance Connections’ product array.
• Effectively leads team of associates to achieve new business expansion.
• Performs all other duties as assigned.

What You'll Bring:

• Bachelor's degree from a top program.
• 7 years of experience in strategy and/or business development within healthcare services.
• A depth of experience in some or all the following healthcare sectors is essential for consideration: healthcare services, providers, payors, value-based care.
• Proven ability to think strategically, set a vision, and execute, even amid ambiguity.
• Experience leading dynamic teams and high visibility initiatives to execute against timeline constraints.
• Strong relationship development skills with the ability to work effectively in matrixed environments internally and externally.
• Clearly demonstrated strengths in oral and written communications, and ability to articulate value propositions to varied audiences.
• High degree of computer literacy using Word, PowerPoint, Excel.
• Willingness to travel.

It would be great if you had:

• MBA, MPH, MHA
• Prior experience in behavioral health.
• Prior experience in value-based contracting

What We Offer:

• Employees (and their families) are offered comprehensive health insurance, including: Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• Online Subscription to Headspace, a digital mindfulness and meditation platform
• After 90 days, you are auto-enrolled in the 401k Plan with company match (50% of deferrals up to 6% of compensation after 6 months)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

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