We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

What You'll Do:

This position manages the efficient functioning for the assessment, admission, resource activation and discharge planning on the observation and residential/inpatient units.   This position works in collaboration with the leadership team to ensure the highest quality service provision to the individuals.  This position works with community stakeholders to optimize the referral and resource process for individuals.  This position will provide clinical oversight to staff members that provide behavioral health services to individuals. 

• Manage social services (case managers) staffing for the 24/7 functioning of the units. Provides coverage for a shift and/or unit when pool staff cannot be utilized. Provides the required clinical supervision to staff providing behavioral health services to individuals. 
• May provide clinical supervision to unlicensed or master’s level licensed employees in the company who are pursuing licensure, as needed, and contributes to their clinical and professional development. 
• Develops, implements, and maintains appropriate clinical programming and delivery of services in collaboration with Medical/Clinical Leadership. 
• Maintains a high quality, service -oriented clinical and operational team through hiring, training, planning, and development of social services staff.  
• Actively participates in program compliance monitoring and works to ensure both quality and clinical compliance standards are met.  
• Monitors flow through the inpatient and observation units and works with facility leadership and/or community partners when internal or external barriers to individual movement or discharge are identified. 
• Performs all other duties as assigned. 

What You'll Bring:

• Master’s Degree in a behavioral health related field  
• Current licensure by Washington State Department of Health as a Licensed Mental Health Professional  
• 5 years of behavioral health or relevant experience  
• 1 year of supervisory or management experience 
• Must be able to perform Safe Clinch patient restraint techniques. 

It would be great if you had:

• Current licensure by the Washington State Department of Health and identified as a Clinical Supervisor. 
• Prior experience providing crisis services and/or working in a psychiatric facility 
• Knowledge of and experience with the State of Washington regulations 

What We Offer:

• Employees (and their families) are offered comprehensive health insurance, including: Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• Online Subscription to Headspace, a digital mindfulness and meditation platform
• After 90 days, you are auto-enrolled in the 401k Plan with company match (50% of deferrals up to 6% of compensation after 6 months)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holiday

The typical hiring range for this role in Washington is $99,360.00 - $109,740 annually.

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