We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers in Phoenix and Tucson Arizona.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

What You'll Do:

This role will manage and maintain the safety of the patients and staff. The BHS takes vitals and assists individuals in meeting their needs while on the unit by providing exceptional customer service. The BHS documents services provided and significant interactions in the electronic health record.

• Conducts security screening and inventories property of individuals upon admission to the facility. Provides orientation to the Observation Unit and Short-term Inpatient Unit. Educates patients on their rights under ADHS regulations, grievance process, provides expectations, and explains rules and regulations.
• Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusions when needed to ensure the individual’s safety and the safety of others. Completes 1-to-1 on a patient in seclusion or mechanical restraints Q15.
• Lifts, moves and transports individuals, using proper body mechanics or lifting devices for accident prevention. Assists individuals with activities of daily living to include eating, bathing, dressing, toileting and transferring.
• Conducts and documents individual's vitals and reports all questionable results to the RN/Physician attending the individual. Conducts and documents all BAL, urine drug screens and urine pregnancy tests.
• Attends court ordered hearings when subpoenaed. Must be willing to be a witness on a petition and available to provide testimony at court ordered hearing.
• Documents all services and significant individual interactions in the electronic health record. Monitors and documents patients Q15.
• Responsible for maintaining and ensuring the cleanliness of the facility and designated assigned unit. Performs light cleaning of interior center, collects soiled linen, and launders individuals clothing when needed.

What You'll Bring:

• High school diploma or equivalent
• At least 2 years of behavioral health experience
• Level one fingerprint card
• Must be able to perform Safe Clinch patient restraint techniques.

It would be great if you had:

• Certified training (Safe Clinch, therapeutic options, etc.)
• Completion of CNA or Patient Care Tech program
• Completion of BHT certification